Last week we had a customer call us enquiring whether we offer leak detection services.
“Of course we do”, came the reply. “Tell me what’s been happening”.
The customer had received a water bill for the last quarter for $3,000. An increase of over 400%!
Immediately the customer requested electronic leak detection services.
Our response is always to conduct testing as a process of elimination to determine what could be causing the water leak. Once all options have been exhausted, we can then safely conduct electronic leak detection.
We are proud of that fact that we have a 97% success rate for identifying and locating water leaks before the added expense of electronic leak detection is required. Thereby, saving our customers time and money.
Our team have over 30 years combined experience and because we are the plumbing maintenance experts, can confidently, in most cases, locate water leaks without the use of specialty equipment.
We ask questions, conduct thorough tests and use our eyes and ears (very important to listen for water) to determine what could be the cause of the water leak.
So here are our 3 Quick Tips for identifying whether you have a water leak in your home.
1. You have received a large water bill: Unless you have had a house full of guests for a lengthy time and water usage has increased, receiving a large water bill will be your first sign that something is wrong.
2. Your water meter is constantly moving quickly. Customers who call with a possible burst pipe would have noticed that with all water fixtures turned off, the water meter is still moving. Again, a clear sign that there could be a water leak.
3. You can hear water hissing in the wall. We have had calls where the customer can clearly hear a hissing sound coming from the wall cavity. Could be a potential burst pipe in the wall. There could also be water marks on walls, ceiling or floorboards start to buckle.
So if you notice any of these signs call your plumber immediately. Just because you can’t see it, doesn’t mean it isn’t there. Excess water in walls, under floors or in ceilings can cause untold damage and be a safety concern.