FAQs

Frequently Asked Questions

Yes, we service almost every make and model that is currently in operation.
Yes, our company offers financing through a third party creditor. We understand that some projects need to be financed over a period of time and we will work with you to see if your project qualifies for financing at terms that are convenient for you.
You can pay for your project in any way that you see fit. One way that many homeowners pay for a project is to access their home equity line of credit and either pay cash, write a check, or charge their credit card, and draw those funds from a home equity line of credit.
We want you to be completely satisfied with the experience. Therefore, we will work with you to help you find a convenient time for our team to complete the project at your home.
We will work around your schedule. Simply let us know when it’s best for you and we will do that job when you need it done.
We value your home and know how important it is that your home remains safe and clean. We promise to use boot protectors and floor coverings when working in your home. And, we promise to clean up your home as good as we found it when we are done the project. If you feel that our team did not live up to this standard, we will clean your home until you are satisfied with the result.
Yes! We believe that you should understand exactly what we’re doing to make your home safer and more comfortable for your family. So our expert will explain exactly what they will be doing before they do anything, so you know what our team will be doing in your home.
Our team of experts are highly trained and hard working. Not only that but every member of the team has been background-checked to ensure that you feel at ease. Our team members will arrive in easy-to-identify vehicles, they will be wearing Service Experts uniforms.
Our company has been around for more than 15 years. We’re proud of the reputation we’ve built.
While some companies have franchised to try to offer the same services in all different neighborhoods, we’ve taken a different approach: we are locally owned by people who live and work in the area. In fact, some of our employees could even be neighbors. We’re involved in the community. That means, unlike a “one-size-fits-all” franchise, we know the unique challenges and opportunities of owning a home in this area, and that knowledge has been factored into the service we’re providing you.
We want to help you make your home safer and more comfortable for your family, so we have several services that we offer. Visit our website or ask the expert when they come to your house about what other ways we can help you.

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Service Experts Guarantee

On Time Guarantee

We value your time and commit to being on time so in the event of delay we will pay YOU up to $5 for each minute we are late up to $300 max.

Same Day Service

We understand that things go wrong so we are ready to go when you call. But if we can’t get to you within 6 hours of your call we pay YOU $50.

Upfront Pricing

No matter the size of the job, we ensure that the customer is aware of exactly how much it will cost so you can approve before work begins.

Lifetime Labour Guarantee

Rest assured that when you call Service Experts, we provide a 100% Lifetime Labour Guarantee. We trust in our staff to do the job right or we’ll fix it for FREE.

Cleanliness Guarantee

We take every precaution to keep your home dirt clean including wearing special shoe covers. In the event of an issue, the work will be carried out for FREE.

Satisfaction Guarantee

We are a dedicated team that provide a high quality, reliable and safe solution for you the first time – every time.