Our Reviews
Based on 132 reviews
Khalil Manaf Hegarty
00:47 19 Apr 21
Albert was awesome. Clear on everything. Got the job done quickly and efficiently. Darryl and Tanya’s business is absolutely reliable as are their staff. Great people.
andrew thomas
06:20 14 Apr 21
Great company. Very easy to book in a time, confirmed when they would arrive on the day, blokes were great and explained everything they were doing and why, very reasonable pricing (I know nothing about plumbing but didnt feel like i was getting ripped off)Would recommend using and i will use again if their services are needed.
chinsoo Tan
02:45 14 Apr 21
Domestic hot water heater
Neil Lahy
09:30 13 Apr 21
Service experts installed downlights at my home. They were very easy to deal with, were very thorough in explaining options, and did a great job of minimising mess.
S. Mead
09:42 08 Apr 21
Dan and Tom were so pleasant to have working at our place. They were at all times competent and professional. From initial enquiry to job completion, all aspects were handled so well. We would be very happy to recommend
Christine Storey
06:02 26 Mar 21
This was the first time we used Service Experts and they were fantastic. Tanya was our first point of contact, she was wonderful; very friendly and helpful. Darryl came out and went over all our requirements. He gave us lots of options and went over everything to make sure we were happy with our choices. The champions of the team Chris and Sam came out and executed all the tasks; they were brilliant! Chris was in charge of the works and we can't speak highly enough of him. He was very efficient, thorough, friendly and professional.We highly recommend them and we will definitely be using them again.
Jenny Drewett
00:26 26 Mar 21
We used Service Experts for electrical work. Tanya’s customer service was outstanding, right from the start. Proactively calling me prior to appointments, timely response on other occasions and greeted me by name when calling.Daniel and Tom did our electrical work on the day, they were on time, professional and we are very happy with their service. I real pleasure. We will absolutely be using Service Experts again!
Rosie Freeman
09:24 25 Mar 21
Also excellent electrical service with respect to internal and external lighting.
Jan Renshaw
01:38 17 Mar 21
As always service was efficient, knowledgeable and they cleaned up after themselves. Daniel, the Electrician is always a pleasure to deal with. Very happy to be an on going customer.
Stuart Madden
21:32 02 Mar 21
Efficient service. Daniel was a competent and professional Electrician. The company communicated well, texting they were on their way and arrived on time. The company is obviously well run and organised.
Mark Osborne
22:57 28 Feb 21
Dan was friendly, professional and went the extra way to make the fan installation safer. He also provided extra advice on other aspects of the house’s power.
Paula Shelton
10:19 28 Feb 21
We had previously had a very large plumbing job done by the firm to replace our ancient sewer plumbing. We needed some work done on some newer plumbing & got them back. I have always found Service Experts highly professional, reliable & open & fair with cost. If I need work done in any area that they provide service, no question I’ll call them.
Stephen Huxley
05:07 18 Feb 21
Prompt excellent service Albert was really efficient and friendly. Darryl discussed the work and other issues clearly. Customer service over the phone from Tanya was some of the best I’ve ever encountered. Very pleased.
John Furstenberg
04:17 18 Feb 21
Albert did a great job in the three times he came nothing was to hard for him and we are very pleased with the high standard of the works he provided
frankie piper
00:56 11 Feb 21
I have been using Service experts for a few years now. They have fixed my hot water system and helped with new light installations. Nothing is hassle. I have no hesitation in recommending them.
Naomi Fink
03:24 02 Feb 21
We have used Service Experts for a number of years, and for a range of plumbing issues. They are always responsive, punctual and polite, and have provided us with great advice and recommendations when required. I would highly recommend their services.
Jayne Kaplan
19:42 28 Jan 21
Daniel was most professional, did a great job getting on to all the electrical repairs that needed fixing. I would highly recommend him!
Johanne Seymour
22:26 20 Jan 21
Albert the plumber from this firm. He was professional polite and efficient.Would really recommend these guys .Love they wear shoe protectors if your precious about your floors.
HS Katz
01:04 15 Jan 21
Work was arranged & done efficiently.No hesitation in offering recommendation. Albert was very pleasant and efficient and always smiling.
Tanya Rupp
01:50 25 Nov 20
I recently had both plumbing and electrical work completed by the Service Experts team. I highly recommend them and will absolutely use them again when needed.
Peter Schuijers
21:50 20 Nov 20
Second time I have used them. Very high standard of work. Excellent service. Went above and beyond . Punctual. Cleaned up after themselves.
Kristy Dundas
11:28 28 Oct 20
Albert was friendly, efficient and did a great job with the minimum of fuss and no mess. Would highly recommend!
Jelli 8
00:26 27 Oct 20
I initially contacted Service Experts to install a new oven. Their response was quick, professional and accommodating. I received same day service, for which I am most grateful. I also had a number of electrical components replaced, including electrical panel, which previous panel proved to be faulty and unsafe. As did my outdated smoke alarms. Thank goodness many issues were uncovered and rectified! I now feel safe! Electrician was very thorough, friendly, helpful and tidy, taking care to cover and protect timber floors to avoid damage, and cleared away all rubbish when works completed. And so patient, working within a very confined and restricted space. Also very 'covid' conscious. I will be using their services again. Very happy customer! Thank you Service Experts.
Vivana Pulvano
04:53 22 Oct 20
Albert was very professional, gave us understandable explanations on various options at our disposal. Was very pleased with the service and will use this company again as I have in the past. Thank you
Fiona Lawson
00:31 22 Oct 20
Albert was very helpful, efficient and friendly, and sorted out a number of issues. Thank you!
Lesley Mason
02:10 19 Oct 20
I was extremely happy with the service that Daniel peovided. Would definitely recommend to family and friends. Job well done
Raewynne Parry
00:08 16 Oct 20
Excellent service from the electrician Daniel. Would definitely recommend.
Matthew Posar
04:58 08 Oct 20
Excellent plumbing services provided by Service Experts. Albert was courteous, on time, professional and kept me informed of options and progress of repair work. Great work Albert.
harry new
04:24 06 Oct 20
ALBERT was great
Fiona Posar
07:38 30 Sep 20
Daniel did some electrical work for us. He was courteous and competent. Would definitely use again and recommend.
Stef T
00:03 24 Sep 20
Albert did a fast and professional job. Very friendly and knowledgeable. Was able to outline solutions to all the issues and, give me a lot different options to pick from. Couldn't be happier!
Chrissy
03:19 21 Sep 20
Albert our Service Expert technician was very pleasant and professional. He took the time to explain the process and explained what he was doing at all stages of the inspection. He was upfront about the cost and gave alternatives to fit a budget if required. Also quoted on other aspects of plumbing needed in the foreseeable future. We have no hesitation in recommending Service Experts, 🤘🏻
Adam Wang
03:48 04 Sep 20
Friendly and professional team. Jobs well done! Highly recommended.
Leigh Stuckey
23:31 03 Sep 20
Service Expert plumber attended to unblock a drainpipe and their electrician attended to various electrical issUes. As always our requests were met with professionalism. The Service Expert tradies are always prompt and always very friendly. No request is too difficult. We have used Service Experts on a number of occasions and will continue to do so. It is very convenient having a company offer both plumbing and electrical services. We are extremely satisfied with their work. Leigh & Scott Stuckey
Rosina Bisognin
05:09 03 Sep 20
Can’t recommend ‘Service Experts’ more highly. The initial consultation with Darryl was very thorough and gave us options to consider. Daryl was very genuine and we felt comfortable for Darryl and his team to complete the job. Albert came the following day to complete the pipe repair and was very friendly, professional and informative. Albert used layman’s terms to explain what he was doing, ensuring that I understood the whole process. We wish we could give more stars! The overall experience with ‘Service Experts,’ right from our initial contact with Tanya over the phone, to the completion of job, was excellent. We will definitely use them again and would recommend them to family and friends.
Marc Collins
02:02 03 Sep 20
From the initial call to the completion of work and followup , Service Experts were exceptional.Albert rang before arriving, arrived on time, and completed all work on time.All dealings were COVID safe and protective coverings were used to ensure the house was kept clean.Highly recommended.
Paul McMillan
01:03 02 Sep 20
Had a backed up toilet and Albert from Service Experts provided quality service and sorted the issue. Have used Service Experts before for some electrical work and am happy to be a repeat customer.
Shane Binstock
23:11 31 Aug 20
Very professional. Arrived at the time advised. Albert dealt with all repairs required in a very efficient manner.
Francis Greenslade
00:09 19 Aug 20
Excellent job. Quick, efficient, friendly. We have used this company for almost two decades now. They always do good work.
Edwina Torrens
09:14 18 Aug 20
Great service, very professional and very thorough. Would recommend
Luke Sitzler
06:00 11 Aug 20
Best in Melbourne. Albert was professional and got the job done very quickly and to a high standard - highly recommend!
Tim Gray
03:11 07 Aug 20
Great service and heater back working perfectly again! 👍
Jan Hashman
02:20 06 Aug 20
Electrical repair and safety update.
Diny Slamet
06:58 31 Jul 20
We have used Service Experts time and again for plumbing and electrical works. They have fixed problems created by less professional tradesman who have previously worked on our house over the 32 years we have owned it. On one occasion the Service Experts electricians fixed a wiring problem that could have resulted in a house fire. Their guys are reliable, clean and really know what they’re doing and they do everything by the book.
M M
06:10 31 Jul 20
Personable, professional and timely.
Darren Nirens
03:49 31 Jul 20
Many thanks Albert and Chris... appreciate all the efforts today to troubleshoot a 3 year ongoing issue!
Douglas Wong
04:40 28 Jul 20
Albert was terrific.Professional and courteous service - installed our new water closet whilst negotiating an overfriendly dog.Would highly recommend!
HMS Marketing
00:23 27 Jul 20
Excellent Service. Arrived promptly and provided expert help.
Mark Mittelman
13:18 24 Jul 20
Service Experts were there for us when we moved house and needed some urgent plumbing work. They checked out all the pipes and taps to make sure everything was ok for us. Punctual, polite and top quality work, I won’t hesitate to use them again.
Paula Guardiani
01:51 21 Jul 20
Darryl was awesome, he came on time was very thorough and informative and above all, helped me out during these challenging covid times after becoming redundant from my job. He was extremely professional and did an excellent job with the plumbing problem we had. 10/10. Don’t hesitate to call Service Experts if you have a plumbing issue.CheersPaula GuardianiGlen Iris
Maria McGrath
07:55 16 Jul 20
Albert was very friendly and accommodating even after he became Spider-Man following a near nasty encounter with a Victorian funnelweb. After consulting books and Poisons information clinic he overcame the fright and continued to power away at the job! Good effort and fine job Albert
Rebecca Theodoropoulos
06:16 16 Jul 20
Service Experts were fantastic!! They were very thorough and explained in detail the various options we had to restore our hot water and flow issues.We were extremely happy with the service we received from Albert who arrived promptly the following day to install our new Continuous Flow unit....He was very knowledgeable and efficient. We are very excited to have hot water again. Thank you Albert. 👍👍
Nick Corrie
03:18 14 Jul 20
Big Thanks to Dan from Service Experts, very professional and helpful and took great care to not disturb the sleeping children while fixing our power fault.
Patrick Poppins
01:38 13 Jul 20
ExcellentDo not use my identity at all.
Karl L
06:29 09 Jul 20
Solid service, friendly and professional.
Jeff Knott
01:47 04 Jul 20
We are a car club with several items of interest for members to see on display.Hence a leaking roof is not helpful.We called service experts on referral of one of our members. They responded quickly, addressed the needs and promptly suggested a plan. Weather delayed the start but they kept us in the loop.They arrived on time, efficiently carried out the work and made sure we were weather secure before leaving.Professional people to deal with.Jeff
Alfred Van den Bosch
23:29 01 Jul 20
I have been very satisfactory with Daniel, I would definitely recommend using service experts for any electrical and plumbing needs. It was a great experience thank you very much.
Tommy Taranto
04:06 05 Jun 20
It's so refreshing to find polite, knowledgeable, prompt and reliable tradesmen today! Darryl Simon and his team at the Service Experts are consummate professionals offering value and service that I cannot falter; value and service that I can unequivocally recommend to all.
Hylton Mackley
03:35 27 May 20
I have always found Service Experts to be the ‘ go to’ organisation for our needs be they electrical, plumbing etcHylton MackleyAM
Kirrily Steele
03:00 25 May 20
Know one likes to spend money repairing your home but it's a lot easier when the person turning up at your door is on time, knowledgeable and polite. Darryl was all of that and more, passing on some great advice which I followed and it has saved me hundreds. The website reflects the buisness, genuine and professional. I will be looking no further for any plumbing and electrical needs at my home.
Louis Katz
09:40 16 May 20
Had a major sewer blockage requiring a week’s work with lots of digging and pipe replacements. All done efficiently despite inclement weather conditions and cleaned up like new. Within the original quote and all handled pleasantly and efficiently. Difficult job, very pleased with outcome.
Pam Reid
23:47 05 May 20
I’ve been using this company since 2012, and all jobs have been completed to a very high standard, with no call backs needed. I have an old house, so apparently simple repairs have often turned out to be complicated. All problems have been sorted, often after needing some lateral thinking. It’s great having both plumbers and electricians available, as jobs have often needed both skills.
Andrew Mackinnon
04:35 17 Apr 20
Work involved fault finding, switchboard upgrade, replacing smoke detectors, two switches and two external lights.The technician arrived on time, worked thoroughly with a clear explanation of where problems lay, and managed the COVID -19 distancing well while being cheerful and chatty.We were very pleased with the outcome and would strongly recommend using Service Experts in future.
Karen Loader
09:28 16 Apr 20
Having just had extensive plumbing and electrical repairs carried out by Service Experts I found all team members to be extremely professional, knowledgeable about their work and performed their individual tasks to a very high standard. Each member of both teams was considerate to me as a client and thoroughly explained the course of action required to deal with and solve my various plumbing and electrical issues.I would most definitely highly recommend Service Experts for any plumbing and electrical needs.
Ben Lucato
09:29 30 Mar 20
Daniel, an electrician from Service Experts, has done work for us 3 times, and each time he has been excellent. We're very happy with not only the quality of work, but also his professionalism.
Leora Givoni
07:20 25 Mar 20
Darryl from Service Experts showed up on time and was extremely thorough in investing our plumbing and leak issue. It was quiet tricky and he managed to sort it out. All fixed on the same day at a reasonable price. I would highly recommend using Service Experts after our experience.
Vanessa Huang
03:40 19 Mar 20
Fantastic service! Upfront quotes, everything done well, and they cleaned up after themselves. They even wear shoe covers in the house 😀
Joel Rembach
03:22 03 Mar 20
Professional and knowledgeable with no pressure to purchase additional services.
Penny McBain
03:01 02 Mar 20
So professional, so tidy, so pleasant and so trustworthy - couldn’t ask for more!
Gary Braun
21:17 27 Feb 20
Arrived in a very timely manner, and at the appointed time.
Alfred Drummond
20:11 27 Feb 20
Service is always great from these guys! Daniel did an awesome job and always provides great customer service!
Srini Bandla
20:44 11 Feb 20
Be careful in engaging plumbers from this company. They charge $800 per hour and try to cash on your vulnerability. I have called this company after seeing a flyer about their services in my letter box. They quoted $495 for the job on phone to remove and replace with a new hydro tap unit. No additional plumbing work required, unscrewing the tap unit and fit the new tap unit. The trade came and after charging $55 for call our fee, want additional $1200 for a job that takes 30-60 minutes. I had to send him away after paying $55 call our fee. Got another local plumber who fitted the tap for $150.00Be alertful especially letter box drop ads, most of them are rip offs
Craig Levitan
11:24 10 Sep 19
Darryl was extremely personable and knowledgeable in his dealings. He explained the situation, demonstrated his know-how and provided realistic options. His ethical approach allowed me to make an informed choice.The optional offering by Service Experts Melbourne provides clients with peace of mind over their home plumbing and electrical needs. I will definitely use your services in the future.
Lorna Ball
05:52 04 Sep 19
Excellent service. A pleasure to deal with.
Perry Rosenzweig
12:09 16 Jul 19
Service experts were punctual, professional and efficient. They provided us with options and listened to our needs as we had a complicated issue with the pipes in our bathroom. They fixed our problem and we were so pleased with their service. Thank you Darryl and Chris for your outstanding work ethic and follow up. We will definitely use you again.
K M
01:20 10 Jul 19
A representative from Service Experts came to my apartment to look into a problem that I’ve had with my hot water for nearly 4 years now.There have been several attempts by other plumbers to fix the problem but they were unable to improve either my water pressure or water temperature without insisting I spend a fortune on a new unit & plumbing works.The representative arrived on time and was very courteous. He undertook a thorough investigation of my water & gas supply whilst documenting his findings for future reference.He worked very efficiently and explained the situation and what he was doing every step of the way. Within a couple of hours, he had fixed both problems in the most cost effective way. My water temperature & pressure have never been better!Thanks Service Experts for your professional approach and efficient problem solving skills, which resulted in the best outcome that I could have hoped for. I will never contact another plumber again.
Rick Watsford
02:20 31 May 19
I had the following observations on their performance:1 They over serviced by sending two people.2 I was overcharged in terms of time effectively spent on the job.3 As a result of 1 & 2 the hourly rate was excessive.4 Neither tradesperson appeared to have experience with a heat pump HWS nor higher complexity of a recirculating hot water delivery.5 They recommended changing the tempering valves, including one that was les than 12 months old and installed by another of their technicians.6 They recommended upgrading the tempering valves to a higher rated unit without understanding that the valves they were recommending were for situations where the water temperature exceeds 65 deg C, which is not the case with this unit.7 The quote for doing the work as recommended was extremely high.8 They seemed intent on selling "membership" of their in effect maintenance contract.9 I was asked to pay on the spot without an invoice which I refused.10. Messages were sent demanding payment. When I advised I had not received the invoice I was told it was probably in my junk mail (which it was) with the implication that was my fault!11 When I found the invoice I advised I would attend to it and was asked to do it over the phone. I refused and subsequently paid by Bank transfer saving the credit card fees that I would have been charged by doing it over the telephone.We have used this group on three occasions. We had excellent but also expensive service on one occasion by a tradesman who has left them. This and one other have been similar poor experiences and we will not be using them again.
Leasa McVinish
04:09 02 May 19
A pleasure to deal with Service Experts and their team. I’ve met several of their electricians and plumbers and they are consistently excellent to deal with and their work is always of a high standard. So glad I found them.
Louise Crabb
03:21 30 Apr 19
I highly recommend this Company, I have recently used their services for Plumbing, Electrical and Heating/Cooling and am very pleased with their professional and friendly service - arriving on time , respecting your home and clear explanation given re work completed. Thank you to Darryl and Tanya Simon ( Business Owners)
Joanna Greenham
03:29 18 Apr 19
Prompt, professional and very clean. Thank you!!! Highly recommended.
Lynne Burley
02:03 04 Apr 19
Great service. Workmen were on time, professional and friendly. Highly recommended.
Tom Truman
09:57 07 Mar 19
Darryl and his team are very professional and thorough and were able to sort out a few problems with our plumbing quickly and efficiently. I will use Servuce Experts again.
Melissa McCulloch
11:49 04 Mar 19
Cory and Daniel were great explaining the issue we had and fixing it as quickly as they could. They were also really helpful advising on safety issues in the house that we were not aware of.Thank you
Steve Davis
07:49 02 Mar 19
Great service. Recommend.
Lynne Sutton
04:50 25 Feb 19
Great service and communication and very friendly! Highly recommended!
john moloney
02:24 21 Feb 19
On time,cheerful and co-operative. Would use again.
Karyn Westaway
03:21 19 Feb 19
I've always found Service Experts to be exemplary. They call on advance and every team member is professional yet friendly. Albert was thorough in his explanation of what the problem was and what he had done to fix it. I've used their services for many years and will continue to do so
Parthasarathy Bhaumik
02:49 05 Feb 19
Very good experience. Prompt and professional service. Please keep it up.
Dana Bentley
03:05 30 Jan 19
Good service and great quality.
Selina Teng
10:55 22 Jan 19
We've used them a few times and they always turn up on time and give a detailed quote beforehand so you can decide whether you want to go ahead with the work or not. Would call them again for plumbing problems.
Liz Thomas
01:13 22 Jan 19
I recently organised for service experts to quote on a new airconditioning unit. Not only did Corey arrive on time he also identified other electrical work they could assist with if i was interested. This just blew me away. All the work was booked in and completed by a great team of guys. The customer service was exceptional as was the quality of work completed. Also many thanks to Angie who organised the quote and happily made the changes i repeatedly asked for. Would highly recommend service experts. When it hits 37 this week i will be truly enjoying my cool house.
Shane Blandford
01:22 17 Jan 19
The guys from Service Experts were great, always called ahead of arriving and letting me know if on schedule or slightly delayed. Both Eli and Albert were great guys, explained everything well and showed me the pictures from their probe camera etc.
stephen shi
02:26 16 Jan 19
Both Dan and his colleges are very professional. They know what needs to be done and completed the work very professional. The work is very beautiful and in high quality. They also gave very good communication before work and after work. Highly recommended.
Alf O'neill
01:26 13 Jan 19
Timely and efficient service. Respectful and helpful tradespeople. This is the second time we have used service experts and will continue to do so when necessary.
Nigel Warren
22:36 23 Dec 18
Corey was fantastic great service positive guy and on time
Mike Piper
20:23 17 Dec 18
From the 1st phone call till the job was finished I had nothing but excellent service.Daniel was awesome, made things easy to understand as he explained everything that needed to be done. He actually cared about my family because the power couldn’t be put back on straight away and he worried that would affect us.I would highly recommend Service Experts.Mike- Huntingdale
Eve Raets
03:03 17 Dec 18
I had a great experience booking with these guys and the plumber who came out was really friendly. He replaced our tap very quickly and clearly explained what we getting for our money. He gave us options and made me feel confident with the work. Our tap looks great and has been working perfectly!
