Taking a cool shower provides cooling relief in 40 degree summer temperatures, but an unexpected hit of ice cold water isn’t so nice. While it could be as simple as a tank that needs refilling or a tripped circuit breaker, these issues are often more serious and therefore require professional repairs.
Hot water is essential to your daily routine, which is why here at Service Experts, we offer urgent and affordable same-day repairs.
We’ve been Melbourne’s most trusted water treatment specialists since 2002, and we’re on hand to get your hot water up and running again – whether the thermostat needs service or you require a whole new heat pump, we’ve got all hot water repairs and installations covered.
With average temperatures of 15 degrees, our winters in Melbourne are relatively forgiving compared to those in the northern hemisphere – but we still need reliable access to hot water. Regular plumbing maintenance is therefore essential for getting you not only through the colder months, but also allowing your family to enjoy hot water all year round.
Even if your plumbing systems appear to be running smoothly overall, ignoring small problems such as leaky water heaters or faulty heating coils could cause a complete system failure, leaving you with no hot water at all.
While there are plenty of things that could go wrong with your system, some of the most common diagnoses that we make include:
Having no hot water is the clearest sign of a complete system failure and usually indicates that a heating element isn’t working properly. We can restore water flow by repairing faulty thermostats, heating coils, thermal switches, or taking a look at your energy supply.
Running out of hot water is most often due to a tank that’s not large enough to meet your home’s demands. Choosing a bigger model or a tankless water system are two options our technicians may recommend.
Anything from a faulty temperature relief valve or a blocked drain could be causing leaks in your hot water tank. Valves relieve the pressure that builds up in the system and undergoes a lot of stress, so we may replace them to stop these leaks. Dismantling your tank to unclog the drains is another option we’ll consider.
Mineral and sediment build-up are two key reasons why you may be noticing high-pitched popping or rumbling sounds coming from your tank. Call us straight away if you hear a bubbling noise, as this usually indicates that the system is overheating or reaching dangerously high pressure levels.
EXCELLENT Based on 745 reviews philip arkinstall29 September 2025Trustindex verifies that the original source of the review is Google. Excellent work done, clear descriptions of what needed doing, additional advice about other problems they spotted but without pressure to immediately take the advice. Everything was professionally organised and the work was good. Thoroughly recommend Jason Yeoh25 September 2025Trustindex verifies that the original source of the review is Google. Matt was excellent Perri McCarthy24 September 2025Trustindex verifies that the original source of the review is Google. Kevin and Brycen were great. Very helpful and a speedy and professional job. Thank you! Helen Anderson24 September 2025Trustindex verifies that the original source of the review is Google. Kobe was punctual and so polite but even more so was extremely neat in his work. You could not tell he had been working in my home. Thank you so much Tama Plus23 September 2025Trustindex verifies that the original source of the review is Google. Excellent service 5* ,thanks to Kevin and Craig for all the work David McMullen23 September 2025Trustindex verifies that the original source of the review is Google. Matt and Carson were a pleasure and the work was done on time and completed with minimum of fuss Highly recommend Christina Devine22 September 2025Trustindex verifies that the original source of the review is Google. So professional right from the quoting stage to handover on completion of works. Friendly, thorough and clean. A pleasure to work with. Steve P18 September 2025Trustindex verifies that the original source of the review is Google. Awesome service. Would highly recommend. Natalie was super helpful in keeping me updated with everything and Dan was an absolute legend and weapon at his job. Had my issue sorted in no time. Christine Morgan12 September 2025Trustindex verifies that the original source of the review is Google. The team from when they first came out to talk to me to when they came today and did all the things that we organised in a timely manner was fantastic. The guys that came out were very very polite cleaned up after themselves took all the rubbish away, I couldn’t ask for a better service than I got from these guys today highly recommend them
Are you worried about that strange creaking noise or the constantly changing water pressure? Give yourself peace of mind and ensure that your systems are operating effectively with our comprehensive hot water health check.
While electric systems tend to be the most popular in residences throughout Melbourne, mainly because they warm up water quickly with minimal heat loss, heat pumps are also growing in popularity for encouraging huge savings in electricity usage. However, regardless of the system type, we’ll examine every component to diagnose any potential issues before they require expensive repairs, from hot water cylinders to TPR valves.
We’ve served over 10,000 customers in our 20+ years of service, so there’s really no issue or heater type that we haven’t come across – our specialists carry valves, thermostats, heating elements, thermocouples, and other components for all systems!
If the system is more than 15 years old or beyond repair, we may recommend a complete replacement, which is often the more cost-effective option. Either way, we can service all major brands, including Bosch, Aquamax, Therman, and Rinnai, so contact us to book your system checkup today.
Sometimes, even the smallest of tap leaks or hot water shortages need fixing by a professional plumber. Systems powered at 240 volts or by a strong gas supply simply aren’t safe to touch without the relevant training and expertise, which is why Service Experts technicians are available around the clock.
Call 1300 390 045 or schedule your plumbing appointment online for an effective same-day service. Plus, with a 100% Lifetime Labour Guarantee, enjoy peace of mind knowing that our staff will get the repair job done right first time, or we’ll fix it for free.
Hot water systems vary in range to repair or replace, but this varies depending on the type and size of the issue. Replacing the entire system does depend on which components need replacing, disposal prices, and the cost of the new unit chosen.
We’d recommend installing an entirely new hot water heater if the repair costs are 50% of the replacement price. A replacement may also be worthwhile if your system is near the end of its lifespan or frequently breaks down.
Firstly, ensure that the thermostat is set to around 50 degrees and then check whether the circuit breaker has tripped. You should also try relighting the pilot light and inspect the water heater tank for any leaks. If you notice moisture, foul smells, strange tastes, or any other issues with your water, call a plumbing professional for safe and effective repairs.
Residential hot water systems have a life expectancy of around 8 to 15 years.. However, this depends on how often you get maintenance and the system type; for instance, gas water heaters tend to last for 8 to 12 years, while electric systems can run for up to 15 years.
Burst and Leaking Tap Repairs
Blocked Drain Repair
Hot Water Repairs
Bathroom Renovations
Drains & Sewers
Emergency Plumbing
We value your time and commit to being on time so in the event of delay we will pay YOU up to $5 for each minute we are late up to $300 max.
We understand that things go wrong so we are ready to go when you call. But if we can’t get to you within 6 hours of your call we pay YOU $50.
No matter the size of the job, we ensure that the customer is aware of exactly how much it will cost so you can approve before work begins.
Rest assured that when you call Service Experts, we provide a 100% Lifetime Labour Guarantee. We trust in our staff to do the job right or we’ll fix it for FREE.
We take every precaution to keep your home dirt clean including wearing special shoe covers. In the event of an issue, the work will be carried out for FREE.
We are a dedicated team that provide a high quality, reliable and safe solution for you the first time – every time.